Workforce & Credentialing Compliance
Every clinician current, verified and cleared before every visit.
A single expired license or unscreened employee can mean repayment demands and survey citations. We set up credentialing and workforce compliance processes that collect, verify and track every requirement, and warn you before something expires rather than after.
Who this is for
Built for organizations like yours
Staffing Agencies
Placing clinicians whose documents must be current before every assignment.
Home Health & Home Care
Large, mobile workforces with high turnover and personnel files that surveyors always review.
Facilities & Practices
Organizations managing privileges, contractors and per-diem staff across multiple sites.
The problem
Risks we address
Expired credentials
Clinicians working with lapsed licenses, CPR certification, TB screening or competencies.
Excluded individuals
Employing or contracting with someone on the OIG exclusion list can lead to repayment and civil monetary penalties.
Hours lost to manual chasing
Staff spending days each week requesting documents, checking them and updating spreadsheets.
What's included
How we help
Credentialing Program
- Requirement matrix by role and state
- Primary source license verification
- OIG LEIE, SAM.gov and state Medicaid exclusion screening
- Background check and health record tracking
- Competency and in-service training records
Automation & Oversight
- Automated expiration alerts and reminders
- Self-service document collection from clinicians
- Document validation and approval workflows
- Scheduling blocks for non-compliant staff
- Personnel file audits and survey-ready reports
Aligned with
- OIG LEIE
- SAM.gov
- 42 CFR 484.80 & 484.115
- State licensing boards
Our approach
How an engagement runs
Define
Build the matrix of what each role must hold, by payer, state and accreditor.
Baseline
Audit current personnel files and fix what is missing or expired.
Automate
Set up collection, verification, reminders and monthly exclusion screening.
Report
Give leadership a live view of workforce compliance and upcoming expirations.
Why Thornshield
Why work with us
Built for Care in the Field
Recommendations that work for clinicians in patients' homes, not just for staff in an office.
Security and Compliance Together
HIPAA safeguards, Conditions of Participation and IT security handled as one program.
Business Associate Ready
When our work involves PHI, we sign a BAA and handle data under the safeguards it requires.
Automation That Saves Hours
Where compliance work is repetitive, we automate it so your team can focus on patients.
FAQ
Common questions
How often should we screen for exclusions?
The OIG updates the LEIE monthly, and many state Medicaid programs require monthly screening, so most organizations check before hiring and every month afterward.
Can this connect to our scheduling system?
Often, yes. Where the scheduling or EHR system allows it, credential status can block or flag assignments for staff who are out of compliance.
Works well with
Related services
Talk to us about workforce & credentialing compliance
Tell us about your organization and what worries you most. We'll come back with an honest view of your risks and the most practical way to address them.